Privacy Policy

Last Updated: April 7, 2025

This Privacy Policy is provided by Slips LLC ("we," "our," or "us") and governs the collection, use, maintenance, and disclosure of information collected from users ("you" or "your") of the Form mobile application ("Form" or the "App") and all related services, technologies, and platforms. We are committed to the responsible handling of your personal data in accordance with applicable data protection laws.

1. Acceptance of This Policy

By downloading, accessing, or using Form, or otherwise submitting information to us, you agree to be bound by the terms of this Privacy Policy and our Terms of Service. If you do not agree with our policies and practices, you should not use our services.

You may only use Form if you are 13 years of age or older (or the minimum legal age required in your jurisdiction).

2. Information We Collect

2.1 Personal Information

We may collect the following types of information that can be used to identify or contact you:

Name
Email address
Account credentials (hashed passwords)
Usage preferences and feedback
Subscription and billing data (via third-party services)

2.2 Usage Data

We collect data on how you interact with the app, including:

Exercises and routines completed
Session duration and time of use
Streaks and goal completions
Device information (type, OS version)
App crash logs and error reports (via Sentry)

2.3 Health Data (Future Feature)

If you opt in to connect Form with Apple Health or similar services, we may collect limited health-related data to enhance your user experience. You will be explicitly prompted before any such access.

3. How We Use Your Information

We use your data for the following purposes:

To provide, operate, and maintain the Form app
To create and manage user accounts
To personalize recommendations based on your usage
To send administrative and service-related messages
To improve app functionality and fix bugs
To understand user behavior and trends through analytics (via Mixpanel)
To provide customer support

We may also use aggregated and anonymized data for analytics, research, and business purposes.

4. Legal Basis for Processing (EEA/UK Users)

If you are located in the European Economic Area or the United Kingdom, our legal basis for processing your personal information will typically be one of the following:

Your consent
The performance of a contract with you
Compliance with a legal obligation
Our legitimate interests, provided these do not override your data protection rights

5. Third-Party Services and Data Sharing

We do not sell your personal data. However, we do share data with third parties essential to delivering the Form experience:

5.1 Third-Party Service Providers

Supabase: User authentication and database storage (U.S.-based, Ohio region)
Mixpanel: User behavior and analytics
Sentry: Crash and error reporting
OneSignal: Push notifications
Superwall: Subscription and payment processing

These providers may process your personal data according to their respective privacy policies. We ensure they are contractually obligated to safeguard your data.

5.2 Payment Processors

Payments made through Form are handled by Apple or Google. We do not collect or store your credit card or payment information. Please review the Apple App Store and Google Play privacy policies for more information.

6. Data Retention

We retain your personal data as long as your account is active or as necessary for legal, operational, or business purposes. You may request deletion of your account at any time.

If your account is deleted, some anonymized or aggregated information may be retained for legitimate business purposes.

7. Data Storage and Security

All data is stored on Supabase servers located in the United States (Ohio). We implement technical and organizational safeguards including:

Encryption of data at rest and in transit
Authentication controls
Limited access protocols

However, no system is 100% secure. We cannot guarantee absolute security but are committed to ongoing improvements.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal data we hold about you
Request correction or deletion
Withdraw consent at any time
Object to or restrict certain data processing
Lodge a complaint with a data protection authority

You can request data deletion from your in-app settings or by contacting us at support@useformapp.com.

9. Children's Privacy

Form is not intended for use by individuals under the age of 13. We do not knowingly collect personal data from children. If we become aware of any such collection, we will delete the information promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United States. We take appropriate safeguards to protect your information consistent with applicable data protection laws.

11. Cookies and Tracking

Form uses technologies like local storage, analytics tags, and push notification tokens to enhance your experience. These do not track you across apps or websites. You may disable analytics tracking via your device settings or upon request.

12. Changes to This Policy

We may revise this Privacy Policy periodically. When we do, we will update the "Last Updated" date and notify users of any material changes via the app or email.

13. Regional Disclosures

13.1 California (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

The right to know what personal data we collect, use, disclose, and sell
The right to request deletion of your personal data
The right to opt-out of the sale of your personal data (Note: we do not sell data)
The right to non-discrimination for exercising your CCPA rights

To exercise your rights, please email us at support@useformapp.com.

13.2 Colorado, Connecticut, Virginia, Utah

Residents of these states have rights similar to the CCPA, including the right to access, correct, delete, and opt-out of targeted advertising. You can make such requests by contacting support@useformapp.com.

13.3 European Economic Area (EEA), United Kingdom (UK), and Switzerland

If you are a resident of the EEA, UK, or Switzerland, you have rights under the General Data Protection Regulation (GDPR), including:

The right to access and correct your data
The right to object to or restrict processing
The right to data portability
The right to file a complaint with your local data protection authority

Our legal basis for collecting and using personal information depends on the context but generally includes your consent, a contract with you, or our legitimate business interests.

14. Contact Us

If you have questions, requests, or concerns about this Privacy Policy or your data, you can contact us at:

Email: support@useformapp.com

Slips LLC reserves all rights not expressly granted herein.